If your small business is plagued by computer bugs and crashes, then it may be time to look for outside help. Here are some tips for picking the right tech service for your company.
Always Check a Tech Support Company’s Rating
Sure, tech support for small business doesn’t have to be expensive, but don’t just pick the cheapest tech expert you find. A bad technician will likely cost you more money in the long run, as well as time that could be spent actually running your business. Look online for reviews of your potential candidates on reputable sites such as the Better Business Bureau and find tech support that’s both good and within your price range. Alternately, ask other businesses what technicians they use.
Consider Hiring a Permanent IT Service
Some businesses only require an occasional visit from a tech professional, but if computers play a big role in your everyday operations, they’ll likely require routine maintenance. Although you might bristle at the idea of adding a qualified IT technician to your list of regular expenses, hiring IT staff long-term will allow you to cultivate long-term relationships with them, and they’ll grow to understand both your computer system and how it relates to your business needs. That said, if price is truly an issue…
Try Free Online Support
While perhaps slightly less reliable than hiring a service to look at your hardware and software in person, there’s no harm (and no cost) in enlisting the help of trained professionals on the web. Tech Support Guy, for example, tops many lists, as its volunteers are experts in solving computer-related issues across multiple operating systems.
In an increasingly technology-centric world, robust tech support is a must, even if your business is small. Don’t make uninformed decisions, however, and carefully look through all your options to see what solutions best suit your business.